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Master every angle of CRM with our books! From configuration to the backend and Web Client, you’ll be an SAP Customer Relationship Management expert in no time.

SAP Hybris – Commerce, Marketing, Sales, Service, and Revenue with SAP

Looking to get the big picture on SAP Hybris? Want to learn what's available—on premise and in the cloud—and how it fits into your CRM landscape? With this guide, you'll begin by understanding the functionality of the five main SAP Hybris solutions: sales, service, commerce, marketing, and revenue. Then explore reporting and mobility options and see how each product integrates with existing SAP solutions. Connect better with your customers ...

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Variant Configuration with SAP

This is your complete resource to implementing, setting up, and using variant configuration with SAP ERP 6.0 and CRM 2007. You’ll learn about the business processes and integration issues, details of configuration in SAP CRM, special features of industry solutions, and the selected challenges of using variant configuration. You’ll find real-world case studies and customer examples, so you can learn about the dos and don’ts of variant configuration projects in a business environment ...

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SAP Business One: Business User Guide

Are you an SAP Business One user who wants to make your life easier? Tune out the wide world of SAP and zone in on the SAP B1 tasks and transactions that support all of your critical processes—from financials to production and beyond. With step-by-step instructions and tips from members of the SAP Business One North American Partner Advisory Council, including Carl Britton Lewis, this book is what you’ve been waiting for: The key to doing your job better in SAP B1 ...

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SAP Web Client – A Comprehensive Guide for Developers

This is your comprehensive guide to developing and enhancing applications with SAP Web Client. Focusing on development tasks and practical examples, this book will take you on a journey through the Web Client framework, discussing different programming layers and development activities via the use of practical examples, screenshots, and code. With the perfect balance between theory and practical guidance, you'll learn everything you need to know about building a full-fledged, enterprise-ready application using Web Client ...

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SAP CRM – Business Processes and Configuration

Master the business processes and configuration for SAP Customer Relationship Management! This guide offers the details you need about key SAP CRM functionality and customization. Understand the key SAP CRM business processes and then configure the system for marketing, sales, and service. From master data to middleware to the web UI, get the answers you need to tailor SAP CRM for your own requirements ...

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Discover SAP CRM

Understand how to make sure your customers are heard and their needs are addressed with this guide to SAP’s CRM solution. Perfect for everyone new to SAP CRM, this introduction explains what CRM is, how it can improve customer relationships, and how it can enhance cost effectiveness and profitability across your business. Apply customer examples and practical insight to see how SAP CRM works in the real world. ...

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